![]() ![]() ![]() Publishers New Delhi ,2005,, Notes by: Pramit Chatterjee Personality Development & Soft Skills, Barun K.Mitra, Oxford University Press, New Delhi, 2012., 6. Ltd New Delhi 2006, Practical Communication by L.U.B. ![]() Leadership qualities: Integrity Values Trust SelfConfidence & Courage Communication and Networking Speed reading Problem Solving & Trouble- Shooting,, UNIT IV- Persuasion and Negotiation Skills, Definition Understanding Attitude, Beliefs, Values and Behavior The process of Persuasion: Analysis of Audience, Classification of Audience Egoistic and Non-Egoistic Specific Techniques for Specific Audience Skills of, Persuasion, Steps to Persuasion/Influence, Negotiation: Definition Process of Negotiation: Characteristics Qualities, of good negotiator Approaches to Negotiation.,, UNIT V- Communication Skills, Introduction to oral communication, Nuances & Modes of Speech Delivery, Public speaking: confidence, clarity, and fluency, Non verbal Communication: Kinesics, Paralinguistic features of Voice-Dynamics, Proxemics, Chronemics, and Presentation Strategies: planning, preparation, organization, delivery.,, Course Outcome:, Unit 1- Students will be enabled to understand the correct usage of grammar., Unit 2- Students will apply the fundamental inputs of communication skills in making speech delivery, individual, conference, and group communication., Unit 3-Students will evaluate the impact of interpersonal communication on their performance as a professional and, in obtaining professional excellence at the workplace., Unit 4-Skills and techniques of persuasion and negotiation would enhance the level of students at multifarious, administrative and managerial platforms., Unit 5-Student will be able to equip with basics of communication skills and will apply it for practical andoral, purposes by being honed up in presentation skills and voice-dynamics.,, Prescribed Books:, 1., 2., 3., 4.,, Technical Communication, (Second Ed.) O.U.P., Meenakshi Raman & S.Sharma New Delhi, 2011, Business Communication for Managers, Payal Mehra, Pearson, Delhi, 2012., Personality Development, Harold R. Interviews: Types Focus & Objectives.,, UNIT III- Interpersonal Communication Skills, Features: Methods Principles Requisites Team- work Skills: Empathy, Emotional Intelligence, empathy and, listening skills. Public Speaking: Audience Analysis: Approach and Style. ![]() REVISED FIRST YEAR SYLLABUS 2020-21, KNC-101,, SOFT SKILLS-I, SOFT SKILLS-I,, 2L:0T:0P,, UNIT I- Basics of Applied Grammar and usage, Tenses: Part of Speech, Active & Passive Voice, Articles, Subject-verb agreement, Antonyms, Synonyms, Prefix, and Suffix, Narration, Conditional sentences, Concord, Tag questions, punctuation marks.,, UNIT II- Presentation and Interaction Skills, Speech Delivery, Interjecting: Objectives& Methodology Group Discussion: Objectives & Methods Theme, Presentation: Methods Argumentative skills: Pattern and Ingredients Debate & Discussion: Unity, Coherence &, Emphasis. ![]()
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